Everything you need to know before getting started
Features, integration, pricing, performance: we answer your questions.
ABOUT ALLMYSMS.COM
Allmysms.com is a professional SMS sending service. Published by Opportunity, a company that has specialised in mobile marketing since 2002, www.allmysms.com offers one of the most comprehensive tools for sending SMS on the Internet, with extremely competitive rates that are re-evaluated every month in relation to the competition. Thanks to the secure client area available in SAAS mode, the various APIs (HTTPS, FTP, MAIL2SMS), the SMS connectors and modules and smartphone applications, you have all the tools you need to carry out your SMS marketing operations, send bulk messages or automate your SMS messages.
By clicking on the ‘Free trial’ or ‘Register’ links and buttons, you will have access to a simplified form allowing you to register for free and without obligation to www.allmysms.com. Once your registration has been validated, you will receive a confirmation email to activate your account and benefit from 20 free text messages (balance equivalent to 20 text messages sent to France).
Many fraud attempts require us to submit your registration information to anti-fraud tools. Depending on your score, your account may be activated automatically or may require manual verification by our team. Do not hesitate to contact us if your account is still not validated after a certain period of time. We strongly recommend that you use your company email address rather than free emails such as gmail, outlook or yahoo.
No, you are totally free to try www.allmysms.com by creating an account with no commitment, no subscription and no hidden costs. Your account can even be completely destroyed on request to support by email.
A test module for our service is available on our home page. By entering your telephone number, you will receive a test SMS and can analyse the speed of our service. If you would like to test our customer area, all you have to do is register, and we will give you 20 free SMS messages so that you can test all the features on offer.
If you have any comments, suggestions or problems, the www.allmysms.com team is here to help you. You can reach us at any time via the contact section of the site, by chat, or via the assistance section of the customer area. You can also contact us by telephone on +33 (0) 4 22 13 16 45 (price of a local call).
All www.allmysms.com services can be used directly on a web browser, in SAAS mode, without prior software installation. Allmysms.com is compatible with all Internet browsers and all operating systems.
Yes, the www.allmysms.com website has been developed using Responsive Design. This means that the site and the customer area will display correctly on any type of screen, whatever its size. An Android application is also available for download.
The interface offered by www.allmysms.com is extremely simple and requires no special skills. With no obligation, you can create an account and test our service to see how simple it is. You will receive 20 free SMS messages. If you want to integrate SMS into a web tool on the market, you can even use our Zapier or Zoho Flow connectors to integrate SMS into your tools in just a few clicks.
No. The www.allmysms.com service is strictly reserved for professionals, institutions and associations.
Sending text messages
With a read rate of over 90%, SMS is the fastest and most effective way of communicating with your contacts.
And whatever the volume you need to send, www.allmysms.com offers you the best price and a wide range of tools to carry out your SMS campaigns.
According to INSEE, the average impact of an SMS campaign is around 15%, slightly more than a television campaign.
Most common uses: advertising, sales, marketing, financial services, loyalty programmes, information services, SMS alerts.
According to an e-marketing.fr study, 87% of those who have set up an SMS campaign consider the ROI (Return on Investment) to be excellent, very good or good.
Sending text messages on www.allmysms.com couldn't be easier. Create an account and log in. You can send a few test SMS messages straight away using the 20 free SMS messages. Next, create your contact lists, then credit your account with a pack of SMS messages or carry out your SMS campaign directly and pay directly at the end of the order. Statistics will be available in real time as soon as you start sending.
Our Premium SMS messages are sent by 5-digit short numbers, for example 36180 (in France). If you change the sender, the chosen character string will be displayed, making it impossible to reply.
In France, receipt is instantaneous. Internationally, the delivery time depends on the destination country.
The www.allmysms.com SMS sending interface allows you to send single or bulk SMS messages. At the same time, you can select a pre-loaded contact list (see contact management), and manually add additional mobile phone numbers.
Each time you send a text message, you can choose whether you want to send it immediately or at a later time. In the latter case, you can choose the date and time of sending, down to the minute. Solutions for sending by time slot, recurring sending and anniversaries are also available.
Yes, www.allmysms.com covers all French operators and virtual operators (MVNO) and those in the French Overseas Departments and Territories. AllMySMS.com covers more than 700 operators worldwide, in over 200 countries and territories.
When adding a list of contacts, you can add landline numbers or filter them. In either case, they will not be taken into account for sending, which only concerns mobile numbers.
In general, non-SMS-compatible characters are filtered out by our verification mechanisms. If you still receive SMS messages with strange characters, this may be due to a copy/paste from a document, a web page or the body of an email. In this case, please copy the message by hand and try again. This usually solves the problem. If the problem persists, please contact support.
Thanks to intelligent list management on your account. You can segment your list of contacts and choose only those that interest you.
From the moment the SMS is submitted to the mobile operator, it is billed, and therefore also deducted from your account.
Yes, www.allmysms.com offers complete management of number portability, so all shipments to ported numbers are sent correctly by www.allmysms.com.
Yes, for all mailings to Metropolitan France, replies are automatically available in your inbox. Replies are only available if the sender has not been personalised.
On www.allmysms.com, you can pay for your campaigns using your pre-paid balance or directly at the end of your order, by credit card, bank transfer or cheque. We also offer payment by Paypal on request, and by direct debit if you pay at the end of the month.
No. Once an SMS has been started, it cannot be interrupted.
With www.allmysms.com, you can send text messages to over 200 countries worldwide, to more than 700 operators. All you need to do is register your correspondents' numbers with the international prefix of the destination country. To ensure that your correspondents can receive SMS messages, please refer to the details of our
No. When you send a message, blacklisted numbers are automatically removed from your lists before they are sent. NPAI numbers are also removed before sending.
Yes, there's a button on the compose page that lets you send a test SMS to the number of your choice before validating your campaign. Your account must have a positive SMS balance to be able to use this feature.
SMS messages and templates
The maximum length of an SMS is 160 characters. Allmysms.com offers the option of sending long SMS messages, exceeding 160 characters. In this case, the interface's character and SMS counter will indicate in real time the number of SMS messages corresponding to your message. On www.allmysms.com, long SMS messages are concatenated so that they can be received in one go by the recipient (in this case the length of each SMS is 153 characters). Some special characters may be doubled in length.
Here is the list of forbidden characters, all the others being allowed:
µâêûîôÂÊÛÎÔç¨ëï°
Yes, you have a message template management area in your customer area. You can create, modify and delete SMS message templates that can be accessed directly from your SMS composition area. Your composition interface will also always give you access to the last message sent.
Yes, when composing SMS messages, you can select a template or the last message sent in order to retransmit it.
Yes, you can access details of all the campaigns sent and the corresponding messages in your customer area.
You can use our direct mail option to personalise a mailing. Each column in your lists is a potential direct mail column. When creating your message, select merge fields such as #Firstname# so that it is automatically replaced by the value of the field in your list. A preview of the first 5 contacts will be displayed automatically to visually validate that your message is correct.
Shipper management
Yes, this is possible at no extra cost. However, for legal reasons, personalising the sender makes it compulsory to add the words ‘STOP at 36180’ at the end of the message, which removes 15 characters from the message. You can manage personalised senders directly on the send page, or in the dedicated section of the menu in your customer area.
A personalised sender must comply with certain rules. It must be between 3 and 11 characters long, start with a letter and contain only letters and numbers.
MANAGING YOUR ACCOUNT & MANAGING SUB-ACCOUNTS
On manager.www.allmysms.com you will find a ‘forgotten password’ link that will enable you to receive a new password by email.
To change your personal details, log in to your customer area and select ‘Modify profile’ from the drop-down menu in the top right-hand corner.
In your customer area, you can set your reference country so that the balance/SMS equivalent shown corresponds to SMS messages in your country. You can also set your time zone, currency and date display format.
MANAGEMENT AND MONITORING OF SMS CAMPAIGNS / STATISTICS
Yes, in your customer area, you can consult all your SMS campaigns, view your sending statistics and download invalid numbers from your lists. You can download a PDF report and the details of each recipient's receipt are also available in real time.
Allmysms.com keeps a complete history of your SMS campaigns, all of which can be accessed from your customer area, regardless of the date of the campaigns, as long as your account has been active over the last rolling year. This setting can be changed in your preferences.
Yes, you can prepare a campaign and not pay for it. It will then appear in the ‘Pending campaigns’ section.
Yes, via the API or your customer area, you can cancel a scheduled campaign up to 15 minutes before it is triggered.
Un SMS envoyé est un message qui a bien été transmis à l’opérateur, mais dont nous n’avons pas encore reçu l’accusé de réception. Nous ne pouvons donc pas assurer que le destinataire l’a bien reçu, et il peut être en cours de transit sur le réseau. Un SMS reçu indique que votre correspondant a bien reçu son message sur son téléphone mobile.
Les envois sont généralement instantanés. Cependant, dans de rare cas, un délai d’attente peut être observé. Si celui-ci dépasse 15-30 minutes, veuillez contacter le support. A l’international, selon les pays, les temps d’acheminement peuvent être plus ou moins longs. Concernant les accusés de réception, les opérateurs ont jusqu’à 72 heures pour les fournir.
Contact management
No. A modern, fast interface lets you put your contacts online from text files, .csv, .xls, .xlsx files and determine your segmentation and mailing criteria. There's no need to clean it up beforehand, the interface will automatically delete any wrong numbers, landline numbers or duplicates.
The number of contacts is almost unlimited. Lists of over 500,000 contacts can be managed without any problem. We advise you not to exceed this threshold for reasons of interface usability.
Yes, in accordance with legal provisions, all your French correspondents can reply STOP to SMS messages to automatically unsubscribe. The STOP is taken into account immediately.
Yes, a blacklist is available in your customer area. It is automatically populated by STOP replies from your correspondents, by NPAI acknowledgements from operators and by your manual additions.
No, there is no limit to the number of contacts you can manage in your customer area.
When you add a list to www.allmysms.com, it is automatically cleaned. Duplicates are removed and telephone numbers are formatted in international format.
Just like in a spreadsheet, the list management interface in your customer area makes it very easy for you to search for a contact's telephone number and delete it using the action buttons to the right of each line.
SMS balance
The balance of your account corresponds to a sum in euros, available to pay for text messages in France or abroad, or voice messages, without distinction.
Your SMS balance is always displayed in your customer area, in the top right-hand corner of your interface. Via the API, methods are also available to give you access to this information.
At www.allmysms.com, there is no expiry date. When you buy SMS credits, they are valid indefinitely.
SMS RATES, PURCHASE OF SMS PACKS AND SMS ORDERS
Allmysms.com strives every day to provide the best quality of service while offering the most attractive rates on the market. Our rates are therefore generally among the cheapest, although you may find that they are cheaper elsewhere. In this case, don't hesitate to compare the service offered by logging on to our customer area, and you'll see our philosophy: always offering more services and options for the same price. If you're still not convinced, don't hesitate to contact us by phone or email so that we can try to offer you a better price than our competitors, for the same quality.
Allmysms.com accepts payments by credit card (CB), bank transfer, cheque, Paypal and postal order.
Your account is credited immediately in the case of payment by credit card or Paypal. For payments by cheque, bank transfer and postal order, your account is credited automatically on receipt of payment, accompanied by the associated order form. Regular customers can also pay at the end of the month by direct debit.
In your customer area, in the ‘Invoices’ section of the left-hand menu, you can generate personalised quotations that can be downloaded as PDF files.
Your invoices are all available in your customer area, in the ‘invoices’ section of the left-hand menu. You can view them online, print them, send them by email or download them in PDF format. In this case, you will need to download Adobe Reader.
Payment by credit card on www.allmysms.com is secured by BNP Paribas and therefore offers all the usual levels of bank guarantees. In France, 3D Secure provides an even higher level of security. In all cases, we do not have access to your bank details and only receive a transaction agreement from BNP Paribas allowing us to credit you or send the SMS.
RENTAL OF TARGETED OPT-IN SMS DATABASES
Yes, we offer Opt-In customer database rental from €0.13 excluding VAT per contact, including SMS rental and routing.
No, we only supply databases for hire.
SMS integration
To integrate SMS sending into your software, simply interface it with our APIs or use our pre-developed SMS modules and connectors. The use of internet communication links via http or https is always necessary to give SMS transmission orders to www.allmysms.com. Please consult the pages dedicated to APIs for more information, or contact the support team who will help you with your developments.
Allmysms.com offers several types of API:
- https API (XML or JSON)
- FTP API
- Mail To SMS
All documentation and information is available on Allmysms.com in the API sections.
No, as long as you have a valid account on www.allmysms.com, you can use our APIs and Web Services at no extra cost.
CONFIDENTIALITY, REGULATIONS, SPAM AND ABUSE OF SERVICE
La prospection directe par SMS est régie par plusieurs règles et textes de loi:
- L’article 22 de la LCEN (Loi pour la Confiance dans l’Economie Numérique) du 22 juin 2004, basée sur la Directive Européenne du 12 juillet 2002, modifiant les articles L.33-4-1 du code des Postes et Télécommunications et L120-20-5 du code de la consommation
- La loi « Informatique et Libertés » du 6 janvier 1978 de la CNIL (modifiée par la loi du 30 janvier 2002)
- L’article L. 34-5 du Code des Postes et Communications Électroniques
- Le Règlement Général sur la Protection des Données (RGPD ou GDPR en anglais)
En résumé, la prospection directe par SMS est interdite si les coordonnées de la personne physique contactée n’a pas exprimé son consentement préalable.
Dans tous les cas, l’envoi de SMS doit être accompagné d’une possibilité de désabonnement. Pour cela, sur www.allmysms.com, il est toujours possible de répondre STOP pour se désabonner. L’envoi du mot clef START ou REABO permet de se réabonner.
L’annonceur doit également être clairement identifié.
It is strictly forbidden to send commercial SMS messages between 8pm and 8am on calendar days, all day on Sundays and on public holidays.
Failure to comply with the legal provisions can result in severe criminal penalties, up to €1,000 excluding VAT per breach, depending on the operator.
No, you can only send text messages to contacts who have expressly agreed to this.
Allmysms.com undertakes never to use data from your contact lists, as defined in our confidentiality charter. A confidentiality agreement can be provided on request.
Allmysms.com undertakes to ensure that the number you provide when registering will never be passed on to any third party.
If you detect any abuse of the service, please contact us using the contact form.